SKINSTY PRIVACY POLICY
Last updated: October 12, 2026
This Privacy Policy describes how SNAKE CODE LIMITED collects, uses, stores, discloses and otherwise processes Personal Data in connection with Skinsty.com and the services made available through the Website.
1. GENERAL PROVISIONS
1.1. For the purposes of this Privacy Policy, “Skinsty”, “Company”, “we”, “us” or “our” means SNAKE CODE LIMITED, company number 13228490, registered at 26 Downley Road, Havant, PO9 2NP, United Kingdom.
1.2. “Website” means Skinsty.com. “User” or “you” means any individual who accesses or uses the Website or Services, including Buyers and Sellers as defined in the Skinsty Terms of Service.
1.3. This Privacy Policy forms part of the Terms of Service and should be read together with them.
1.4. SNAKE CODE LIMITED acts as the data controller in respect of Personal Data processed by Skinsty, except where a third-party provider acts as an independent controller under its own privacy policy and applicable law.
1.5. By using the Website, you acknowledge that your Personal Data may be processed in accordance with this Privacy Policy and applicable data protection laws.
2. CATEGORIES OF PERSONAL DATA
2.1. When you access the Website, Skinsty may process technical and usage information, including:
IP address;
browser type and version;
device type, operating system and technical identifiers;
language, time zone and general region derived from network information;
date and time of access, session information, pages viewed, actions performed and security logs;
cookie identifiers and similar online identifiers.
2.2. When you authenticate through Steam or use trading functionality, Skinsty may process information made available through Steam or supplied by you, including:
Steam ID and Steam profile information, such as display name, avatar and public profile information;
Steam trade link and other information required to initiate, monitor or verify a trade;
information concerning eligible in-game inventory and listed Items;
transaction status, trade status, transaction identifiers, timestamps and related technical records.
2.3. When you use payment functionality, Skinsty may process information relating to deposits, withdrawals, refunds and transactions, including:
transaction amount and currency;
payment or payout status;
payment processor references and transaction identifiers;
limited payment-related information supplied by a Payment Processor where necessary for reconciliation, fraud prevention or support.
2.4. Skinsty does not intend to store full payment card details where those details are collected directly by an independent Payment Processor. Payment data submitted directly to such provider is processed under that provider’s own privacy policy.
2.5. Where you contact support, Skinsty may process the content of your correspondence, your contact details, screenshots, trade information, transaction records and any other information voluntarily provided by you for the purpose of handling the request.
2.6. Skinsty does not ordinarily require government-issued identity documents as part of standard Website access or trading functionality. However, third-party Payment Processors may independently request information from you in accordance with their own legal, anti-fraud or verification requirements.
3. PURPOSES AND LEGAL BASES OF PROCESSING
3.1. Skinsty processes Personal Data where necessary for one or more of the following purposes:
to operate, administer and secure the Website;
to authenticate Users and maintain account sessions;
to provide P2P marketplace functionality and facilitate transactions between Buyers and Sellers;
to process, reconcile and support deposits, withdrawals, refunds and settlements;
to verify the status and completion of Steam trades;
to prevent, detect and investigate fraud, abuse, unauthorised activity, security incidents and violations of the Terms of Service;
to provide customer support and resolve disputes;
to maintain accounting, transaction and operational records;
to comply with legal obligations and lawful requests from competent authorities;
to analyse and improve the Website, Services, functionality, performance and user experience.
3.2. Depending on the circumstances, the legal basis for processing may include performance of a contract, compliance with a legal obligation, Skinsty’s legitimate interests in operating and protecting the Service, and consent where consent is required by applicable law.
3.3. Where processing is based on legitimate interests, Skinsty considers the necessity of the processing and the potential impact on the rights and interests of Users.
3.4. Where consent is the legal basis, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
4. COOKIES AND SIMILAR TECHNOLOGIES
4.1. Skinsty may use cookies, local storage and similar technologies to operate and secure the Website, maintain sessions, remember settings, analyse Website performance and understand how the Services are used.
4.2. Cookies may include strictly necessary cookies, functional cookies and analytical or performance cookies.
4.3. Where required by applicable law, non-essential cookies will be used only after obtaining the required consent.
4.4. You may control or delete cookies through your browser settings. Disabling certain cookies may affect the availability or correct operation of Website functions.
4.5. Skinsty may use third-party analytics or infrastructure providers. Such providers may process technical or usage information under contracts, applicable law and their own privacy terms where they act as independent controllers.
5. DISCLOSURE OF PERSONAL DATA
5.1. Skinsty may disclose Personal Data only where reasonably necessary for the purposes described in this Privacy Policy, including to:
Payment Processors and payout providers;
hosting, cloud, content-delivery, security and infrastructure providers;
analytics, monitoring and technical service providers;
professional advisers, auditors, insurers and contractors where reasonably necessary;
law enforcement agencies, courts, regulators, tax authorities or other competent bodies where disclosure is required or permitted by law;
a purchaser, investor, successor or relevant adviser in connection with a merger, reorganisation, financing, sale or transfer of all or part of the business.
5.2. Skinsty does not sell or rent Personal Data to third parties.
5.3. Skinsty does not disclose payment card details of one User to another User.
5.4. Information required for a Steam trade, including applicable Steam profile or trade information, may be made available to the counterparty where this is technically necessary to complete a transaction.
5.5. Third-party websites and services accessible through the Website are governed by their own privacy policies. Skinsty is not responsible for the independent processing activities of such third parties.
6. PAYMENT PROCESSORS
6.1. Deposits, withdrawals, refunds and related payment services may be provided by third-party Payment Processors.
6.2. Payment Processors may collect Personal Data directly from you, including payment, billing, fraud-prevention or verification information, in accordance with their own privacy policies and applicable law.
6.3. Where a Payment Processor acts as an independent data controller, its processing is not governed by this Privacy Policy.
6.4. Skinsty may receive limited information from Payment Processors where necessary to confirm a payment, process a payout or refund, reconcile accounts, investigate fraud or provide support.
7. INTERNATIONAL DATA TRANSFERS
7.1. Skinsty may use service providers located in the United Kingdom or other countries. As a result, Personal Data may be processed outside the country in which you reside.
7.2. Where Personal Data is transferred internationally, Skinsty will use safeguards required by applicable data protection law, which may include adequacy regulations, contractual safeguards or other legally recognised transfer mechanisms.
7.3. The level of data protection in a recipient country may differ from that in your country of residence. Skinsty will take reasonable measures intended to protect transferred Personal Data.
8. DATA RETENTION
8.1. Skinsty retains Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including the operation of the Service, transaction settlement, fraud prevention, dispute resolution, accounting, security and compliance with legal obligations.
8.2. Retention periods may vary depending on the type of data, the nature of the transaction, legal requirements and whether a dispute, investigation or claim is ongoing.
8.3. Where Personal Data is no longer required, Skinsty may delete, anonymise or securely archive it in accordance with applicable law and operational requirements.
9. DATA SECURITY
9.1. Skinsty applies reasonable technical and organisational measures designed to protect Personal Data against unauthorised access, alteration, disclosure, loss or destruction.
9.2. Such measures may include access controls, encryption in transit, logging, monitoring, restricted staff access, infrastructure security controls and internal security procedures.
9.3. No system or transmission method can be guaranteed to be completely secure. Users are responsible for protecting their Steam account, devices and credentials.
10. YOUR DATA PROTECTION RIGHTS
10.1. Subject to applicable law, you may have the right to:
request access to Personal Data held about you;
request correction of inaccurate or incomplete Personal Data;
request deletion of Personal Data in circumstances provided by law;
request restriction of processing;
object to certain processing based on legitimate interests;
request portability of Personal Data where applicable;
withdraw consent where processing is based on consent;
lodge a complaint with a competent data protection authority.
10.2. Requests may be submitted to [email protected]. Skinsty may request information reasonably necessary to verify the identity of the requester before acting on a request.
10.3. Skinsty will respond to valid requests within the period required by applicable law. Certain rights may be limited where retention or processing is required for legal compliance, fraud prevention, dispute resolution or the establishment, exercise or defence of legal claims.
10.4. Users in the United Kingdom may also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
11. AUTOMATED AND ANTI-FRAUD PROCESSING
11.1. Skinsty may use automated or semi-automated technical systems to identify unusual transaction patterns, suspicious activity, payment risk, abuse or security threats.
11.2. Such systems may result in a transaction being delayed, flagged for review or temporarily restricted. Where appropriate, Skinsty may conduct a manual review before taking further action.
11.3. Skinsty does not intend to rely solely on automated decision-making that produces legal effects or similarly significant effects where prohibited by applicable law without providing the safeguards required by law.
12. MINORS
12.1. The Service is intended for Users who are at least 16 years old.
12.2. Skinsty does not knowingly seek to collect Personal Data from persons below the minimum age permitted to use the Service.
12.3. If Skinsty becomes aware that Personal Data has been collected from a person who is not permitted to use the Service, Skinsty may delete or restrict the relevant data and account, subject to legal retention obligations.
13. CHANGES TO THIS PRIVACY POLICY
13.1. Skinsty may update this Privacy Policy from time to time to reflect changes to the Website, Services, processing activities, legal requirements or business practices.
13.2. The current version will be published on the Website with the relevant effective or last-updated date.
13.3. Where required by law, Skinsty will provide additional notice of material changes.
14. CONTACT INFORMATION
14.1. Questions, requests or complaints concerning this Privacy Policy or the processing of Personal Data may be submitted to:
SNAKE CODE LIMITED
Company number: 13228490
26 Downley Road, Havant, PO9 2NP, United Kingdom
Website: Skinsty.com
Email: [email protected]